This notice explains how information about you is collected and used. This website is operated by Fowlescombe Farm Ltd.
- the personal information we collect about you
- what we do with your information, and
- who your information might be shared with.
Who we are
Rare & Pasture is a brand of Fowlescombe Farm Ltd..
Fowlescombe Rare & Pasture Ltd are a ‘data controller’ for the purposes of the Data Protection Act 1998. This means we are responsible for, and control the processing of, your personal information.
What information do we collect?
Personal information provided by you
We collect personal information about you (such as your name, postal address, email address, phone numbers, payment details) in order to provide our products and services.
How do we collect information from you?
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
How will we use the information about you?
We collect information about you for a number of reasons.
- identify you and manage any transactions
- contact you for reasons related to fulfilling an order you have placed with us
- deal with payment for our services
- notify you of any changes to our website or to our services that may affect you
- comply with our legal obligations.
improve our services
- promote current or related new products and/or services
- promote competitions and offers on related products.
- conduct research and analyse website visitor behaviour patterns
Who your information might be shared with
We may disclose your personal data to:
- service providers under contract with us to support our business operations, including distribution companies, payment portals and our insurers (details of these third parties are available on request).
- law enforcement or government agencies in connection with any investigation to help prevent or detect unlawful activity;
- any person or agency if we need to share that information to comply with the law or to enforce any agreement we may have with you or to protect the health and safety of any person;
- we do not transfer your personal data outside of the EU.
How do we ensure the security of your personal data?
- We have put security systems in place to prevent a breach of security leading to the destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.
- We limit access to your data to approved employees, contractors and third parties who are subject to confidentiality agreements and have been trained in data protection.
- We have procedures in place to deal with any suspected security breaches and will keep you informed as legally required.
Our website contains links to websites for payment purposes that are owned and operated by other businesses. These third party sites have their own privacy policies and use their own cookies and we recommend that you review them before you provide them with personal information. They will tell you how your personal information is collected and used whilst you are visiting these other websites.
How long will we keep your data?
We may keep your data for as long as you are a customer of Rare & Pasture. Thereafter we may keep your data for up to 7 years to enable us to respond to questions and complaints and to maintain legally required records. We may keep your data for longer than 7 years if we cannot delete it for legal, regulatory or technical reasons.
Your rights in connection with this data
- You have the right to request access to personal data, whether we process your data, what data we hold and how we use it.
- You have the right to request correction of personal data where the information we hold on you is inaccurate.
- You have the right to request we stop using your personal data purpose if you no longer wish us to process data for its original purpose unless we have a legal reason or legitimate interest for continuing to do so.
- You have the right to request erasure of personal data unless we have a legal reason or legitimate interest in continuing to hold your personal data.
- You have the right to withdraw consent our processing of your personal data where you have previously given explicit consent and we have no legal reason or legitimate interest in doing so.
How do you exercise your rights?
Please contact us in writing via
Address: Fowlscombe Farm, Ugborough, Ivybridge, Devon, PL1 0HW
Right to Complain
You have the right to make a complaint at any time to the ICO, the UK supervisory body for data protection.
Their contact details are:-
Telephone no. 0303 123 1113
Address Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we update our privacy information and communicate the changes to individuals before starting any new processing.
- Address: Fowlescombe Farm, Ugborough, Ivybridge, Devon, PL21 0HW
- Telephone: 01548821281
- keep track of the items stored in your shopping basket and take you through the checkout process;
- recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
- obtain information about your preferences, online movements and use of the internet;
- carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitors and customers’ requirements and interests;
- target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
- make your online experience more efficient and enjoyable.
We work with third party suppliers who may also set cookies on our website, for example Facebook, Twitter, YouTube and Adobe Flashplayer which we use to display video content. These third party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party. You will find additional information in the table below.
How to turn off cookies
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.